Monday, March 29, 2010

CPL 2.0 Delicious

I spent about 30 minutes poking around in Delicious. I had done a couple to brief explorations before, but did not find it to be very useful to me. Having now spent more time there I feel more comfortable with the site, but unfortunately the content is mainly related to BSSS and I work in the Arts department. I also tried to get to the Calgary Public Library Favorities area on the Delicious site without using the link from the CPL website, or the link provided. I used the "Search Delicious" box and entered "Calgary Public Library" but the results did not include CPL favorites.

I did find the options to be helpful, particularily the option to get the tags in a list rather than in the "cloud" format, which I find busy looking. And being able to display a brief description of the target site is useful. The site "Cufts", which I was not aware of before will also be useful for some customer questions.

Thursday, March 25, 2010

CPL 2.0

By participating in CPL 2.0 I hope that I will be more knowledgeable of the trends and developments in computer technology. I find that I do not always remain current, and I feel this experience be very helpful in increasing my knowledge, which should also translate into better customer service.

It's Always Interesting

Working at the Central branch of the Calgary Public Library is always interesting. Our customers are unique and varied. The location near several homeless shelters adds to the diversity of the public we serve, and helps to make the service we provide feel valuable. It is truly mostly a joy to work at Central.

Maeb